Refund and Returns Policy

Return & Refund Policy

Effective Date: June 16, 2025

At JetSurf Race, customer satisfaction is very important to us. However, due to the nature of our products and the high value of each item, we maintain a strict no-return and no-refund policy.

1. No Returns Accepted

We do not accept returns under any circumstances, including:

• Change of mind after purchase

• Incorrect orders placed by the customer

• Product misuse or damage caused after delivery

Please make sure to verify all details before confirming your purchase.

2. Non-Refundable Policy

All sales on https://www.jetsurfrace.store are final. Once payment is completed and the order is confirmed:

• No refunds will be issued

• No cancellations or modifications will be accepted

By placing an order on our website, you acknowledge and accept this policy.

3. Delivery Errors

JetSurf Race is not responsible for lost or undelivered items due to:

• Incorrect shipping address provided by the buyer

• Delivery issues caused by third-party carriers

We strongly advise all customers to double-check their shipping information before submitting an order.

4. Damaged Items

If your product arrives damaged during shipping, please contact us within 48 hours of delivery with:

• Clear photos of the damage

• Your order number
  We will investigate the case, but compensation is not guaranteed.

5. Contact Us

For any questions or concerns about our Return Policy, feel free to contact our support team:
📧 support@jetsurfrace.store